Reference

Terms and Conditions at 5555 db

These terms set out what you agree to when you open an account and use the 5555 db lobby — covering everything from how your wallet connects to how disputes are handled.

Account EligibilityWallet & Payment RulesFair Use PolicyAccount SecurityDispute Process
5555 db Terms and Conditions at 5555 db
REACH OUR TEAM

Contact Us About These Terms

If something in these terms is unclear, or you want to raise a concern about your account, our support team handles policy questions directly. Whether it is a wallet verification issue or a question about how a rule applies to your account, we will walk you through it — reach out through the channel that works for you.

Team online

Live Chat

Open live chat from any page in your account dashboard. Policy questions are handled by our Bangladesh support team during operating hours.

Email Support

Send detailed queries to our support email address shown in your account settings. We aim to respond to terms-related questions within one business day.

Account Dashboard

Logged-in users can access the help section directly from the account panel. Wallet verification disputes and account-access queries start here.

HOW WE PROTECT YOU

Account Security and Data Handling

Your account details and payment records are held under strict access controls. We do not share your wallet information — bKash, Nagad, or Rocket numbers — with third parties outside of the payment processing required to run your transactions. Here is how we handle the four areas that matter most to your account.

Data Retention

We retain your account and transaction records for as long as your account is active and for the period required by applicable financial regulations after closure.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Any change to your wallet details triggers a re-verification step before it takes effect.

Cookie and Session Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No third-party advertising cookies are placed without your consent.

Requesting Changes

To update your registered wallet number or request a copy of the data we hold on you, contact support via live chat or email with your account ID and a valid form of identification.

Common Questions About Our Terms

These are the questions we hear most often about account rules, wallet use, and eligibility. If yours is not here, live chat is the quickest route to a direct answer from our team.

Access and eligibility depend on your local law and your region. These terms govern how your account works if you are in an eligible region — they do not override any restriction that applies under local law.

No. Your deposits and withdrawals must come from the wallet number registered to your 5555 db account. Transfers from a different number are held and may result in your account being suspended pending review.

Contact our support team via live chat or email, provide your account ID and a valid ID document, and we will send you a summary of the data we hold within a reasonable timeframe.

Any verified balance remaining at the time of closure can be withdrawn to your registered bKash, Nagad, or Rocket wallet before the account is closed. We retain transaction records as required by applicable regulations.

We notify you via the contact method registered to your account before any material change takes effect. Continuing to use the lobby after a change is notified means you accept the updated terms.

Opening more than one account, using another person's payment wallet, attempting to manipulate game outcomes, or providing false registration details are all violations that lead to immediate account termination.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.